FAQ
Frequently asked questions and answers
By Amanda and 1 other2 authors13 articles
- Difference between STAMP Tax Free and tax refund companies?
- How does STAMP work?
- Is it necessary to download STAMP's app?
- Why is the invoice "rejected" before expire date?
- What does a VAT-ON Invoice mean?
- How much does STAMP charge?
- Do I need to go to the customs before security? And before check-in?
- How much time do I have to get the invoice approved by the customs?
- Leaving from an EU country other than Italy?
- Unrecognized charge from STAMP?
- When will the pre-authorization on my credit card be released or unfrozen?
- Do I need a VAT refund?
- Why do I need to verify card transactions to get a STAMP invoice?